
Duolingo
is
Solving
Small
in AI
Transformation
Less Moon Shots, More Operations
Editor’s Note: This morning, Duolingo CEO Luis von Ahn sent a company-wide email declaring a major shift: Duolingo is now officially an AI-first company. What follows is Toby’s real-time reaction to this news.
At first glance, this might seem like another predictable headline in a year overflowing with "AI transformations." But having interviewed countless CEOs in the build-up to our AI Transformation Summit, this one deserves closer attention—especially if you're sitting in the C-Suite.
The Solve Small Mindset
At ON_Discourse, we’ve been pushing a counterintuitive idea: AI transformation doesn’t start by rewriting your 5-year plan—it starts by solving small. The companies that win will be the ones that treat AI like compounding interest: tiny, workflow-level improvements that snowball into massive strategic advantage.
Duolingo isn’t "experimenting" with AI. They are operationalizing it. They are choosing small—automating manual tasks, enabling micro-innovations (like AI-led video tutoring), and re-allocating human talent toward what machines can’t do: building better experiences.
Whether you agree with their decision, or what impact this might have on whether they will need to hire human instructors in the future, I think this is important for a number of other reasons:
Strategic Parallel
- CEO Luis von Ahn compares this pivot to Duolingo’s 2012 mobile-first bet—the move that fueled their meteoric rise.
- They're signaling that AI isn't an add-on; it's foundational.
- They’re reorganizing workflows, slashing contractor work that AI can replace, and embedding AI literacy across hiring, reviews, and team structure.
Workflow-Level Disruption
- This is not top-down transformation theater. It’s bottom-up operational rewiring.
- AI is showing up in the places where friction actually lives: content creation, tutoring, customer experience.
If you're a C-Suite leader still treating AI like a moonshot or a lab experiment, you're already behind. This move by Duolingo is both a warning shot and a blueprint.
AI transformation isn't about spectacle. It's about sweat.
Not about scale first. About solving small first.
Not about replacing people. About freeing them to do meaningful, creative work.
The question isn’t if you will adapt. It’s whether your operational DNA will let you.
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